Does EMARTEC product come with warranty?

It comes with warranty of 12 months for every EMARTEC  product.   

How long does delivery take?

Usually 5-10 days business days. All items sold at REVOLY are guaranteed to be delivered in 20 days.

What countries do you ship to?

UAE only.  

How will my delivery be shipped?

Emartec  products will be shipped from the Emartec UAE warehouse They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

If the product has not been shipped, you can contact the customer support at to change.Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at

How does customer claim the refund and return?

Step1. Please offer your order number from Emartec  official website you bought the products.
Step2. Describe the problems, or upload some images about the problem, send the issues you claim to
Step3. Our support team will reply the issue and offer solutions within 24 hours.